Impactful Communication: How to Master Verbal and Non-Verbal Language
• Empowering all levels of individuals to learn and utilize powerful tools of communication to encourage team optimization and production
• Effectively and efficiently communicate thoughts, ideas and goals to all members of the organization and create transparent culture of trust and collaboration
• Form beneficial relationships with leaders, managers, peers, clients and customers through powerful communication
• Thorough understanding of the power of speech, silence and effective verbal and nonverbal communication
Participants will leave with:
• A clear understanding of the real human communication process
• Specific steps to take control of communication barriers
• The ability to break down a conversation to identify challenges and opportunities
• Specific verbal and nonverbal skills to convey various messages, from compassion and empathy to assertiveness and power
• Knowledge of the strengths and weaknesses of various communication channels- from text messages and emails, to face-to-face interactions in groups or one-on-one.